Frequently Asked Questions
Everything you need to know about your AndaSeat experience.
What kind of warranty comes with my AndaSeat chair?
We offer a standard 2-year warranty on all parts, which can be extended to 6 years through our Warranty Extension Program for registered users.
How long does shipping take and what are the costs?
We provide free standard shipping on all orders within the continental US. Orders typically process within 1-2 business days and arrive within 3-7 business days.
Are the chairs easy to assemble?
Yes, every chair comes with a comprehensive assembly guide and all necessary tools. Most customers find they can complete the setup in approximately 20 to 30 minutes.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item in its original packaging for a refund, subject to our return shipping terms.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm.
How do I choose the right chair size for my height and weight?
Each product page features a detailed size guide. Generally, our chairs are categorized into Medium, Large, and XL to accommodate different body types and ergonomic needs.